Last updated: September 4, 2024

 

Welcome to Adawiyya Couture. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how Adawiyya Couture (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchases through adawiyyacouture.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

1. What information do we collect?

We collect several types of information from and about users of our Website, including:

- Personal identification information: such as your name, email address, phone number, and shipping address.
- Payment information: such as credit card information or other payment information needed to process a purchase.
- Technical information: such as IP addresses, browser type, operating system, and statistics about your use of our Website.
- Marketing and communications information: such as your preferences to receive marketing materials from us.

 

2. How do we use your information?

We use the collected data for the following purposes:

- Processing orders: To process orders, receive payments, and ship products to you.
- Customer service: To support you with questions, complaints, or problems with your order.
- Improving our services: To optimize and customize our Website based on your preferences and feedback.
- Marketing: To send you information about our products, offers, and news, provided you have given permission for this.

 

3. Sharing your data

We only share your personal data in the following cases:

- With service providers: Such as payment processors and logistics partners who help us deliver our services.
- To comply with legal obligations: When we are legally obliged to provide information, for example in the event of a court order.
- With your consent: If you have given explicit permission for this.

 

4. Your rights

Under the GDPR, you have several rights in relation to your personal data:

- Right to access: You have the right to request a copy of your personal data.
- Right to rectification: You can ask us to rectify inaccurate or incomplete data.
- Right to erasure: You have the right to request that we erase your personal data, under certain circumstances.
- Right to object: You can object to the processing of your data for direct marketing.
- Right to portability: You have the right to receive your data in a structured, commonly used and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact details below.

 

5. How long do we retain your data?

We will not retain your personal data for longer than is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

6. Security of your data

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

 

7. Cookies

Our Website uses cookies to improve your experience. Cookies are small text files that are placed on your device when you visit our Website. You can adjust your browser settings to refuse or delete cookies, but this may affect the functionality of our Website.

 

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. We encourage you to check back regularly to stay informed of any changes. We will notify you of significant changes via a notice on our Website or by email.

 

9. Contact

If you have any questions about this Privacy Policy or our handling of your information, please email us at info@adawiyyacouture.com